CRM system is simply a system that specializes mainly in managing your customers’ relationships with the facility, as it can save all customer data and all transactions with customers and thus helps all employees and various departments of the facility (sales department, marketing department, customer service department, operating department and others of departments) in implementing and following up all their tasks towards clients and towards their managers, and in the end, the company’s management is given a complete view of all that has been done between their company’s employees and their clients.

Also, the data is saved on your server and transferred from it to your browser in an encrypted form in order to ensure the confidentiality of your data, System is also available to all of your company’s branches anywhere in the world, as it can be accessed from anywhere and any device connected to the Internet.

CRM system mainly depends on having complete flexibility in its use and adaptation according to the activity of the facility as follows:

Air conditioning companies, surveillance camera and security devices companies, Call Center, real estate companies, insurance companies, tourism companies, educational centers, wholesalers and retailers, electronic stores, health care center and factories.

Most important features of the system: Customer Relationship Management CRM

• Ability to add an infinite number of clients.
• Provides automatic alerts to users of appropriate customer contact dates for easy management and organization of work.
• Ability to add the latest business updates and what has been reached with each individual client separately.
• System is responsive to all mobile phones and screens.
• Supports the ability to directly take customer data from Excel to facilitate the data entry process.
• Supports the ability to edit, delete, view and print on all system documents.
• It supports the ability to attach files and documents to all parts of the system.
• Presence of a detailed archive of all the movements that are recorded on the system, with an explanation of the name of the user who recorded the movement, and also the time of registration, day and hour.
• Adding an infinite number of employees.
• A very advanced system for the permissions of users and employees, as it is possible to control any movement within the program with a separate authority.
• Supporting the addition of an infinite number of tasks for employees and users.
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• Ability to monitor the work of your employees and evaluate them in all transparency.

Possibility of adding commissions for each sales employee separately, linking the departments of the facility to each other, as there is a direct link between the customer service department, the sales department, the operating department, as well as the marketing department