customer service management-CRM

we provide you with a full program for customer service management, appropriate completely For a large number of companies we can to Full modifier the program to suit with a business model That you work with due to that simple and modern design. Customer relationship management software also helps you look more professional to your customers and helps you improve business performance at the same time.

The customer management program focuses on customers through a powerful support system that helps you track and solve problems quickly through the integrated ticketing system and customer reminders. Through the system, you can set reminders for yourself or for one employee or many employees by pressing one click and you can also send reminders toEmail, in-app alert system and other features to increase customer satisfaction.

Program advantages

  • Manage and invoice projects with the powerful project management feature.
  • You can link tasks with people and see how far each task has been accomplished.
  • Strong support system with the possibility of direct and indirect dealing.
  • Track the time you spend on tasks and the bill for your customers. Ability to assign multiple employees on a task and track time for all assigned employees.
  • Ability to enter leads from e-mail, add notes, create proposals. Organize leads into stages and change stages with ease.
  • Create good-looking proposals for leads or increase sales.
  • Record your company / project expenses and have the ability to bill your clients and convert it into an invoice.
  • Use the goal tracking feature to keep sales goals in mind.
  • Create announcements for members of a specific body or entity within the system and clients.
  • Use the contracts feature to lock in current and future sales.
  • Tailor the CRM for your company with the powerful theme design feature.
  • Separate media folder for non-supervising workers to work within CRM and organize their uploads.
  • Follow up popups, reports, notes, files and many more features.

Program operating requirements

Compatible with both

IE11, Firefox, Safari, Opera, Chrome, Edge

JavaScript JS, HTML, CSS, PHP, SQL

Language used

php laravel PHP 7.x, MySQL 5.x